Frequently Asked Questions
Discover everything you need to know about our fine jewelry and services.
Does Hazoorilal Legacy provide certificates for diamond jewelry?
Yes, all our diamond jewelry is accompanied by certificates from renowned international laboratories such as GIA, IGI, or HRD, ensuring the highest standards of quality and authenticity.
What are the shipping charges for domestic and international orders?
We offer complimentary insured shipping for all domestic orders within India. For international orders, shipping charges are calculated based on the destination and the value of the package.
Can I customize a piece of jewelry?
Absolutely. We specialize in bespoke jewelry. You can collaborate with our expert designers to create a unique piece tailored to your specific preferences and requirements.
What is your return and exchange policy?
We offer a flexible exchange policy. While we do not provide cash refunds, you can exchange your jewelry for another piece or a credit note, subject to a quality check and our buyback terms.
How can I ensure I am buying the correct ring size?
We provide a comprehensive size guide on our website. Alternatively, you can visit any of our flagship boutiques for a professional fitting by our expert staff.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and bank transfers. For high-value transactions, we also facilitate secure wire transfers.